This policy explains what we collect when you browse gaacom.com, book a consultation, request a proposal, complete an assessment or subscribe to our insights — and the choices you have over that data.
Identity and contact details you submit (name, email, phone, organization, job title), the content of your message or brief, assessment answers and scores, your language preference, and basic technical data such as browser type and approximate region.
To respond to your enquiry, schedule consultations, prepare proposals, generate your assessment result, send insights you asked for, and improve our services. We do not sell personal data and we do not use it for automated decisions with legal effect.
We rely on your consent for marketing communications, on the performance of a contract or pre-contractual steps for consultations and proposals, and on legitimate interest for security, fraud prevention and service improvement.
Enquiries and consultation records are kept for up to 24 months after last contact. Newsletter subscriptions are kept until you unsubscribe. Assessment submissions are kept for 12 months unless they become part of an active engagement.
Data is stored on managed cloud infrastructure and processed by vetted service providers for hosting, email delivery and analytics, under contractual confidentiality obligations. We disclose data to authorities only where legally required.
You may request access, correction, deletion, restriction, a portable copy of your data, or withdraw consent at any time by writing to privacy@gaacom.com. We respond within 30 days.
Key points
Frequently asked
No. Enquiry and assessment data is never used to train models. Our AI assistant processes your conversation only to answer you and, if you ask, to prepare a consultation request.
On managed cloud infrastructure with regional replication and daily backups. We can confirm the exact region for contracted clients on request.
Use the unsubscribe link in any email, or email privacy@gaacom.com and we will remove you immediately.
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